Bus service in New York is getting worse and losing riders, and unless policy makers step in and make systemwide improvements, those trends may accelerate in a vicious cycle. New York can turn things around, advocates say, with a suite of policies to get buses moving quickly and reliably again.
Today a coalition of transit advocates unveiled their blueprint to fix the city’s surface transit system and win riders back over. The solutions they propose in “Turnaround: Fixing New York City’s Buses,” a new report from TransitCenter, are broad and thorough but eminently achievable — rethinking the bus network, modernizing fare technology and dispatching, and expanding street design features that have already sped service on a handful of routes to improve routes all over the city.
The poor state of bus service in New York amounts to a crisis, said Riders Alliance Executive Director John Raskin. With an average weekday speed of 7.4 mph, New York’s buses are among the slowest in the nation, and they’re getting slower. Making matters worse is the lack of reliability — traffic congestion, lengthy routes, and shoddy dispatching often cause long gaps in service as buses bunch up in clusters of two or more vehicles.
It’s no wonder that bus ridership in New York has steadily declined even as population and jobs have increased.
TransitCenter’s report touches on a number of ways the MTA and NYC DOT should improve bus speeds and reliability while redesigning routes to reflect current rider needs, including: